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Veterinarian consultation

Not sure if the product is suitable for your pet? We have a practicing veterinarian who will help you choose for free and answer questions about products.

What will it help with?

How to get a consultation

Open the chat on the website (button at the bottom right) and click "Ask the Vet" — or just write your question and we will pass it on to the doctor. The answer will come in the same chat. You can also write to support@fernpaw.store marked "veterinarian".

Tell us in a message: animal type, breed, age and weight, and also what the task is - this is how the doctor will answer more accurately and quickly.

It's important to understand

The consultation is for informational purposes only and concerns selection and use of goods. This not receiving or diagnosing: in absentia, without examination and tests, a diagnosis is not made and treatment is not prescribed. If your pet is sick, injured, refuses to eat, is lethargic, or its condition worsens, contact an in-person veterinary clinic, or in an emergency, a 24-hour veterinary clinic.