Consegna e pagamento

Where is the order coming from?

Orders are shipped from a warehouse in the European Union. This means that the parcel does not pass customs: There will be no duties, import VAT or surcharges upon receipt.. All prices on the website are indicated in euros and include VAT.

Deadlines

We process your order within one business day. Delivery within the EU takes 1–4 days. The exact delivery time depends on your address and product availability.

Delivery methods

When placing an order, choose the convenient option:

• Courier to door — the courier delivers the order to the specified address and contacts you by phone before delivery.
• To the pick-up point or post office - pick it up yourself at a convenient time. Indicate the location address or parcel terminal number in the field when registering; When the package arrives, we will send you a receipt code.

Both methods are free. The tracking number will be sent by e-mail immediately after dispatch.

Price

Delivery within the EU is free - it shows as €0.00 in the cart. The amount in the cart is final: this is exactly what will be debited from the card. There are no hidden fees, courier surcharges or customs duties.

Pagamento

Choose a payment method when placing an order:

• Map on the website — payment takes place immediately, over a secure connection. We accept Visa and Mastercard; The card data is processed by the payment service and is not stored on the website.
• Upon receipt — nothing is debited from you when you register. We confirm the order by e-mail, and you pay the same amount when the order arrives: to the courier or at the point of delivery.

The amount to pay in both cases is the same: delivery is free, prices include VAT, there are no hidden fees.